Our Service

Our expert claims handlers will arrange for..
  • Your vehicle to be recovered from the scene of the accident (if required);
  • We will visit you to obtain all details of the incident, including any photos or video.
  • Instruct an Independent Engineer to assess the damage to your vehicle. The Independent Engineer will liaise with your chosen garage/repairer or an approved garage to agree the repair costs. If your vehicle is declared a Total Loss, the Independent Engineer will assess the Pre-Accident Market Value.
  • Provide you with a similar temporary replacement vehicle, whilst your own vehicle is unroadworthy and/or undergoing repairs. Should your vehicle be declared a total loss the temporary replacement vehicle, it will remain with you up to a maximum period of seven days after you have received the settlement cheque. (We will also provide secure storage for your damaged vehicle until the claim is settled)  
  • Negotiate with the Third Party Insurance company on your behalf all aspects of the Vehicle Damage/Loss
  • Refer you to our panel of solicitors should you require legal advice in respect of any uninsured losses (e.g Personal Injury)

Free Service

AFC service is provided at no cost to you, as all the relevant costs will be paid by the at-fault Insurance company.

Are There Any Other Questions?

Fill out the form and we will call you back.